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Fitbit过敏手环已超1万例美消费者委员会要求赔偿

发布时间:2020-06-29 21:00:03 阅读: 来源:贺德克滤芯厂家

元器件交易网讯 3月13日消息,据外媒报道,美国消费者产品安全委员会(CPSC)正式发布通知召回Fitbit手环,称已收到9900份皮肤不适以及250份水泡报告。

此前Fitbit公司首席执行官表示,目前该公司已经针对自己的产品进行了测试,并没有发现其中的任何问题。公司对外表示,正在与联邦政府的CPSC合作共同找出导致用户过敏的原因,有关专家表示通常这类敏感都是源自镍这项材料。

召回通知还指出,此次召回针对100万在美及2.8万于加拿大销售的设备。CPSC立场十分明确,他们要求Fitbit退款并给予赔偿。

CPSC还希望Fitbit通知消费者召回尽可能多的产品。(元器件交易网毛毛 编译)

以下为原文:

Fitbit kicked off a refund program lastmonth after learning its Force activity tracker caused skin irritation in a"small percentage" of users, and now we"re finally getting a bettersense of the situation. According to the official recall notice from the USConsumer Product Safety Commission, the company received around 9,900 reportsof skin irritation and around 250 reports of blistering. The notice also pointsout that the recall affects about 1 million of the wearables in the UnitedStates and about 28,000 more in Canada. So what happens next? Well, the CPSC"sstance is clear: contact the company and take the money.

"Whether you hear about this recallfrom the CPSC or Fitbit directly, take advantage of the refund rightaway," CPSC communications director Scott Wolfson told Engadget."It"s actually somewhat rare for firms that we deal with to provide arefund, especially a full refund."

The Commission also wants the company toinform as many of its customers of the recall as possible, and it doesn"t seemthrilled with what Fitbit has accomplished so far. At time of writing, Fitbit"spopular Twitter (77,700 followers) and Facebook (250,000 likes) accounts makeno mention of the recall. That"s not to say Fitbit is just sitting aroundthough: a representative confirmed to us that it"ll email all Force owners"over the next few weeks" to make sure they"re aware of the situation.

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